Everything you need to know about working with Advertai.
FREQUENTLY ASKED QUESTIONS
General
01
What does Advertai do?
We design and develop websites for businesses, agencies, organizations, and personal brands. Our goal is to create websites that look professional, support business goals, and are built the right way.
02
Where is Advertai located?
Advertai is headquartered in Charlotte, North Carolina and works with clients throughout the United States and internationally.
03
Do you work with clients outside of North Carolina?
Yes. While Advertai is headquartered in Charlotte, North Carolina, we work with clients throughout the United States and internationally.
04
What types of clients do you work with?
We work with businesses of all sizes, as well as agencies, consultants, coaches, nonprofits, and corporate teams.
05
How large is your team?
Our team consists of more than 10 talented designers, developers, project managers, and creatives who work together to bring projects to life.
06
Can you help if I don't know exactly what I need?
Absolutely. Many clients come to us with a general idea of what they're looking for but aren't sure about the details. We'll help guide the strategy, structure, content, and functionality needed to create a website that supports your goals.
FREQUENTLY ASKED QUESTIONS
General
01
What does Advertai do?
We design and develop websites for businesses, agencies, organizations, and personal brands. Our goal is to create websites that look professional, support business goals, and are built the right way.
02
Where is Advertai located?
Advertai is headquartered in Charlotte, North Carolina and works with clients throughout the United States and internationally.
03
Do you work with clients outside of North Carolina?
Yes. While Advertai is headquartered in Charlotte, North Carolina, we work with clients throughout the United States and internationally.
04
What types of clients do you work with?
We work with businesses of all sizes, as well as agencies, consultants, coaches, nonprofits, and corporate teams.
05
How large is your team?
Our team consists of more than 10 talented designers, developers, project managers, and creatives who work together to bring projects to life.
06
Can you help if I don't know exactly what I need?
Absolutely. Many clients come to us with a general idea of what they're looking for but aren't sure about the details. We'll help guide the strategy, structure, content, and functionality needed to create a website that supports your goals.
Website Projects
01
How long does a website project usually take?
Most projects are completed within 3–6 weeks depending on the size of the website, content readiness, and project requirements.
02
Can you redesign my existing website?
Absolutely. Whether your website needs a visual refresh or a complete overhaul, we can help.
03
What website platforms does Advertai specialize in?
Advertai specializes in Wix Studio and Shopify website design and development. These platforms allow us to create professional, scalable websites for businesses, agencies, organizations, and eCommerce brands.
04
Why do you build websites on Wix Studio?
Wix Studio allows us to create highly customized websites while giving clients an easy-to-manage platform after launch. For many businesses, it offers the ideal balance of flexibility, performance, and usability.
05
Do you build eCommerce websites?
Yes. We design and develop both Wix Studio and Shopify websites for businesses looking to sell products online, improve their customer experience, and grow their eCommerce presence. We’ll help you determine which option makes the most sense for your business.
06
Will my website work on mobile devices?
Yes. Every website we build is optimized for desktop, tablet, and mobile users.
07
Do I need to provide content?
Not necessarily. While some clients provide their own content, we help most of our clients determine the page structure and copy for their websites.
08
Do you offer custom website design?
Yes. Every website we build is custom-designed around the goals, brand, and needs of each client. We do not rely on generic templates or one-size-fits-all solutions.
09
How much does a website cost?
Every project is different. Pricing depends on the scope, functionality, integrations, and overall goals of the website.
10
What makes a successful website?
A successful website does more than look good. It builds trust, clearly communicates what a business does, creates a positive user experience, and supports business goals such as lead generation, appointment booking, online sales, or brand awareness.
Working Together
01
What makes Advertai different?
We believe building a website should be straightforward. By combining clear communication, organized project management, thoughtful design, and technical expertise, we've created a process that makes website projects feel simple and stress-free for our clients.
02
Who will I be working with?
Every project has a dedicated point of contact who helps guide the process and keeps communication organized from start to finish. Our project managers and team leads are all based in Charlotte, North Carolina.
03
How do you manage communication?
We use a client portal that keeps timelines, content, revisions, feedback, and project communication organized in one place.
04
How do you keep projects on schedule?
Every project follows a defined timeline and is managed through our client portal. This allows clients to see exactly what stage the project is in, what information is needed next, and what milestones are coming up.
05
What if I need revisions?
Revisions are a normal part of the creative process. We work collaboratively with clients to refine and improve the website throughout the project. Unlike most agencies, we don’t limit our clients to just a round or two of edit requests. We will work through any edits needed to get your website exactly how you want it.
06
Why do businesses choose Advertai as their website partner?
Businesses choose Advertai because they want more than just a website. They want a partner that communicates clearly, stays organized, delivers quality work, and makes the entire process easier from start to finish.
Agencies & Partners
01
Do you work with agencies?
Yes. We regularly partner with marketing agencies, branding firms, consultants, and creative teams as a trusted website partner.
02
Do you offer white-label services?
Yes. We can work behind the scenes as an extension of your team while maintaining a seamless experience for your clients.
03
Can Advertai act as an outsourced website team?
Absolutely. Many businesses, agencies, and consultants use Advertai as their dedicated website design and development partner, allowing them to offer website services without building an in-house team.
04
Can you handle development-only projects?
In many cases, yes. If you already have designs or creative direction established, we can discuss development support options. This could involve providing our team with design files from Figma, Adobe XD, Canva, Claude, ChatGPT, and others.
After Launch
01
What happens after my website goes live?
Once your website launches, we can continue supporting your business with updates, additional pages, and ongoing improvements as needed.
02
Will I be able to edit my website?
Yes. We build websites so clients can easily manage and update content after launch.
03
Can you help with future website updates?
Absolutely. Many of our clients continue working with us after launch for updates, improvements, and additional functionality. We offer maintenance plans for as little as $100 per month.
04
Do I own my website when the project is complete?
Yes. Once the project is complete, your website belongs to you. You'll have access to your website, content, and associated accounts.